DIY, Bots, or Human Experts? The Real Cost of Choosing the Wrong Records Partner

When you need medical records, you’ve got options. But not all options are equal. Some promise speed but fail on accuracy. Others are cheap but chaotic. And doing it yourself? That’s a guaranteed headache.

So, which path actually works?

Option 1: Do It Yourself

You could chase records internally - but you’ll quickly discover:

• Endless phone calls.

• Unresponsive providers.

• Hours lost in admin.

Sure, it’s “free.” Until you count the time wasted, the frustration, and the work you didn’t do because you were stuck chasing paperwork.

Option 2: Tech-Only Platforms

They look slick and promise automation. But what happens when:

• A provider won’t respond?

• A record is incomplete?

• You need to ask a question?

Bots can’t solve human problems. When things go wrong - and they often do - you’re left hanging.

Option 3: Low-Cost Vendors

They lure you in with cheap rates, but the hidden costs add up fast:

• Errors and missing records.

• Poor communication.

• Delays that cost your clients.

You save pennies and lose peace of mind.

The iCopy Approach: Human + Tech = Results

We built iCopy to be the partner we wish existed:

• Tech for speed and transparency (through Nimbus).

• Humans for problem-solving, chasing, and care.

• Compliance as standard (HIPAA, SOC 2 Type II).

No more compromises. Just fast, accurate, human-first retrieval.

The Real Cost of Getting It Wrong?

Every delay is a delayed claim. Every error is a rework. Every hour chasing records is time stolen from strategy, clients, or life outside work.

Choosing the wrong partner doesn’t just slow you down - it costs you real money. Choose Peace of Mind instead.

You don’t need the cheapest option. You need the one that works - fast, compliant, human.