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Our Approach is Person-Led and Tech-Focused...
We Are Powered By Great People And Smarter Processes
About Us & Why We Exist...
The records retrieval industry was broken - law firms, insurance carriers and employers put up with vendors that were slow, unresponsive and robotic.
This left paralegals buried under follow-ups, attorneys under pressure, and operations teams frustrated by delays and compliance risks.
They were put in a phone queue and waited … and waited.
iCopy was built to change that...
with industry-leading turnaround times and relentless follow-through.
with streamlined workflows, real-time tracking, and integration into client systems.
with real people answering calls, solving problems, and making clients’ lives easier.
That means smart tools like the Nimbus Portal for transparency and automation, combined with a team that genuinely cares
about client outcomes.
We don’t just file requests - we see them through, keeping clients updated at every step until the records are in hand.
Consistent delivery without handholding
Going above & beyond because we care
Finding human-centered smart solutions
Earning trust through follow-through & transparency
Bridgette Ferraro
Chief Executive Officer
Nicholas Luthy
Chief Technology Officer
Jonathan Seitz
Chief Revenue Officer
Lexi Kleinmann
Director of Internal Operations
Samantha Evans
Director of Client Services
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Stuart Baum
Advisor
Keep Up With Our CEO:
Where's Bridgette?
Most retrieval companies hide behind portals.
We're out there, meeting clients, speaking at events, staying part of the industry.
Bridgette's presence isn't just about being seen.
It shows we are real, connected & always moving forward with you.
@Bridgette Ferraro
Contact Form:
Contact:
+1 312-821-9024
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